Boosting Conversion

 A national home services brand was experiencing inconsistent sales performance across contact center teams, with no systematic way to identify missed sales opportunities or coach agents effectively. 

 SupervizeAI was deployed to analyze 100% of sales calls using our AI-driven speech analytics and automated QA system. The platform flagged missed buying signals, tracked objection handling, and triggered targeted coaching based on agent behaviors. 

 Within 21days, the client saw a 12% increase in conversion rate and a 75% reduction in agents with 0 Sales in a single day. Coaching became proactive and data-driven, leading to more consistent agent performance across all regions.