100% Contact Coverage • Real-Time Coaching • Automated QA Scoring • Compliance Monitoring • AI Triad

About Us

At SupervizeAI, our team brings together a powerful blend of experience across artificial intelligence, software engineering, and contact center operations. With deep roots in the CX domain and a track record of launching and scaling successful startups, we’re uniquely positioned to transform how customer interactions are analyzed, understood, and improved.

Our leadership and delivery teams combine real-world expertise in workforce optimization, machine learning, enterprise software development, and cloud-native architecture. We’ve built platforms that power mission-critical operations across industries from Telcom to HealthCare, and we apply that same rigor and agility to SupervizeAI. Guided by an advisory network of top AI researchers and customer experience leaders, we continuously evolve our solutions to stay ahead of emerging trends.

This fusion of technical innovation and operational insight ensures that SupervizeAI not only delivers cutting-edge technology but also drives measurable business outcomes for modern contact centers.

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Coaching Insights

Smart Training Recs

100% QA and Scoring

With Coaching Insights, supervisors get crystal-clear guidance on where to focus, which behaviors to coach, and which agents need help now

100% QA and Scoring

Smart Training Recs

100% QA and Scoring

Whether it’s compliance, empathy, or sales effectiveness, you get unbiased, consistent insights without the hours of manual review. Scale your quality, not your QA headcount.

Workflow Automation

Smart Training Recs

Supervisors get a prioritized coaching queue, complete with call clips, feedback prompts, and auto-generated follow-ups. Less time digging, more time developing your team.

Smart Training Recs

SupervizeAI doesn’t just flag issues - it fixes them. By analyzing recent call trends, it detects skill gaps and performance dips, then automatically recommends targeted training modules from your LMS.

Case Studies

Intelligent QA Spend

A leading pharmacy firm reduced costs and uncovered deeper insights by replacing their fragmented QA process—previously auditing just 2–3% of calls—with a scalable, AI-driven solution.

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CSAT Turnaround

Intelligent QA Spend

A BPO facing declining CSAT and limited call visibility turned to AI-driven insights to uncover root causes and retain at-risk business.

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Boosting Conversion

Intelligent QA Spend

Boosting Conversion

A national home services brand gained consistent sales performance by using AI to pinpoint missed opportunities and deliver targeted agent coaching.

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100% Contact Coverage • Real-Time Coaching • Automated QA Scoring • Compliance Monitoring • AI Triad